Last Updated: August 2026
Welcome to https://www.libidex.org/ ("Website", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy details how we collect, use, store, and safeguard your data when you visit our website or purchase our products.
We collect personal information that you voluntarily provide to us when placing an order, filling out contact forms, or subscribing to our updates. This includes your name, email address, shipping address, telephone number, and payment information necessary to fulfill your order.
When you visit Libidex, we automatically collect certain technical parameters such as your IP address, browser configuration, device type, referral sources, and operating system via log files and browser cookies to ensure optimal site performance.
We use your data exclusively to process and fulfill your product orders, send transaction notifications, respond to customer service enquiries, manage account preferences, and personalize your overall website navigation experience.
Your delivery information is processed to arrange swift shipment via trusted logistics partners. We maintain non-sensitive order history records internally to manage warranty claims, refunds, and user support inquiries effectively.
All financial payments made on our platform are routed directly through secure, encryption-verified third-party payment gateways. Libidex does not store, record, or retain credit/debit card numbers, CVVs, or UPI credentials on our servers.
We utilize cookies and micro-tracking technologies to store user preferences, analyze site traffic patterns, and optimize user experience. You can modify your browser settings to decline or clear cookies at any time, though some website features may operate with reduced functionality.
We may share necessary data points with verified service providers who assist us in operations (e.g., courier fulfillment, email deployment, analytics platforms). These third parties are strictly bound by confidentiality contracts and cannot use your data for unauthorized purposes.
If you opt-in to our newsletter or promotional campaigns, we may send you occasional email updates regarding special discounts, restocks, or health tips. You can permanently unsubscribe from marketing communications at any time using the link in the email footer.
We deploy standard SSL (Secure Socket Layer) encryption protocols, firewall defenses, and strict access controls to safeguard your personal information against unauthorized access, loss, disclosure, or alteration.
We retain your personal information only for as long as needed to fulfill the operational purposes outlined in this policy or as required by governing legal, taxation, and accounting obligations.
Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request corrections to inaccurate entries, or request the deletion of your personal records, subject to legal limits.
Libidex is designed solely for adult users (18 years of age or older). We do not knowingly gather or solicit personal information from minors under the age of 18. If a minor provides data, please contact us immediately for record purge.
Our website may occasionally contain links to external platforms or marketplace portals (e.g., Amazon, Flipkart). We do not exercise control over external privacy policies and encourage users to review those third-party policies independently.
We reserve the right to revise or update this Privacy Policy at any given time. Any modifications become effective immediately upon being published on this page with an updated timestamp.
If you have questions, feedback, or requests regarding this Privacy Policy or your personal information, please visit our official site at https://www.libidex.org/contact.
